I even expressed to them through email how important it was for me to speak with someone asap because I need my keys to get to work, etc!!! And not one soul has attempted to reach back out to me at all. personal belongings are all inside this box that is locked because their combination lock malfunctioned. And 25 min the second time with no one ever picking up the phone!!! And not one’s soul has gotten back to my emails I sent in either! My wallet, keys, etc. Was on hold once for exactly 45 min the first time with no one ever picking up. It’s never once been changed!! So it is def a manufacturing malfunction of the combination lock on this particular box!! I have attempted to email sentry safe three times now and I’ve called their support contact number twice also. Self-Help How to Open a Sentry®Safe Electronic Lock with Dual Key and Fingerprint Scanner Fire Safe. Self-Help How to Open a Sentry®Safe Electronic Lock and Dual Key Fire Safe. If the Change Key will not go in, the wheels are not lined-up to be changed, and you must redial the combination on the CHANGING INDEX. I bought a Winchester fire safe at TSC in Cadillac in 2013. I need a new read more SeanT1117 Residential Remodeling None 359 satisfied customers I bought a Winchester fire safe at TSC in Cadillac in 2013. Self-Help How to Open a Sentry®Safe Electronic Lock Fire Safe. Combination is 1-2-3-4-5-6 on 6 I get three beeps and it wont open, Called police and sheriff for verification but the cant help. Do not purchase this lock box!!!! The lockbox failed to open with my correct combination code that I’ve had since I got it. How to Open a Sentry®Safe Combination Dial Fire Safe, with Right-Left, Right Sequence.
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